Cookie Policy

We, at The Ambassador Platform Ltd, respect and value the privacy of everyone who uses our service and will only collect and use information in a manner consistent with your rights and our obligations under applicable law.

We understand that your privacy is important to you and that you care about how your information is used and shared online.

Please read the below policy to understand why and how we use cookies in our service.

1. Use of cookies

1.1 The Ambassador Platform does not place first-party cookies.

1.2 In using our service, third-party cookies may be placed on your device by websites, services, and/or parties other than us. We use third party cookies for analytical purposes: to improve the speed and feature set of our service. We have carefully vetted all providers who place third-party cookies and we have taken steps to ensure that your privacy is protected and respected at all times.

1.3 All cookies used by and on our service are used in accordance with current UK and EU cookie law.

2. Consent

2.1 Before any cookies are placed on your computer or device, you will be shown a banner stating "by using our service, you agree to our use of cookies" requesting your consent. By giving your consent to the placing of cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies. If you choose to do so, certain features of our service may not work fully or as intended.

3. Third-party cookies

The following third party cookies may be placed on your computer or device:

Name of Cookie	Provider	Purpose
_hjIncludedInSample	Hotjar	To generate heatmaps, funnels, and session recordings so that we can learn more about user behaviour and improve the parts of the service that matter most.
mp_(hexdigits)_mixpanelmp_mixpanel_c	Mixpanel	To help us analyse and balance web traffic flows and learn how users reach our platform.

4. Analytics

4.1  We no longer use Google Analytics and have migrated to using Plausible Analytics instead. Plausible Analytics do not use cookies.

5. Session data

5.1 We cache your user data in the browser using local storage, which saves you from having to log in each time you visit our service. You can delete local storage by clearing your cache.

6. Managing cookies

6.1 You can choose to enable or disable cookies in your Internet browser. Most Internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most Internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your Internet browser or the documentation that came with your device.

6.2 You can choose to delete cookies at any time, however, you may lose any information that enables you to access our service more quickly and efficiently including, but not limited to, login and personalisation settings.

6.3 It is recommended that you keep your Internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your Internet browser and manufacturer of your computer or device if you areunsure about adjusting your privacy settings.