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TAP Feed Accessibility Statement

1. Accessibility Statement

This accessibility statement applies to the TAP Feed (tappage.theambassadorplatform.com or tappage.theaccessplatform.com), published by The Ambassador Platform. The content on this website is designed for everyone to find, read, and understand.

2. Aims

WCAG compliance is powered by a 3-party technology provided by UserWay Inc. that is seamlessly integrated with any assistive technology, and for users that do not rely on assistive technology provide a widget that gives complete control over the look feel, and accessibility capabilities (not to mention different accessibility profiles) of the TAP feed including but not limited to 

  • Descriptions for essential information, including images and videos
  • Alt text for all images and non-visual alternatives (where appropriate)
  • Content that can be navigated with just a keyboard or speech recognition tools
  • Screen reader compatibility
  • Structured, ordered, and labeled content.

3. TAP Feed

The TAP Feed has been designed to enable you to:

  • change colours, contrast, and fonts where required
  •  navigate using the keyboard and speech software
  •  zoom in up to 300% while maintaining the visibility of all content
  • listen to the website using a screen reader (including JAWS, NVDA and VoiceOver)

In addition, there are several customisation options for your browser and device that could help you use this website and other websites more effectively.

4. Feedback and contact information

Please contact us if you have an accessibility query or have problems accessing information or using the TAP Feed.

5. Making changes to your device or system

AbilityNet has advice on making your devices easier to use if you have a disability. In addition, major operating systems produce the following guidance:

6. Alternative formats

We've designed our content to be as accessible as possible. If you still experience barriers with accessing information provided by university partners, they may be able to offer their content in alternative formats.

7. Non-accessible content

We formally test the accessibility of the TAP Feed against WCAG 2.1 AA criteria. This test includes all new features before they are released. If you find something that is not accessible, please contact us.

8. Custom branding on TAP Feeds

TAP Feed administrators can add primary and secondary colours to their TAP Feed. TAP administrators should ensure that text that will appear in or against your primary colour satisfies the WCAG 2.1 AA colour contrast ratio.

9. Non-compliance with accessibility regulations

Some Javascript elements on the TAP Feed present focus indication issues on some partner websites when embedded inside an iframe. We aim to correct these problems over time in collaboration with partners.

The same applies to the ability of a user to consume content that is dynamic (i.e. video) and was made for visual consumption.

10. Third-party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include:

  • Links to sites outside of The Ambassador Platform
  • Content/functionality on our website
  • Content hosted on other websites, such as social media network or university partner websites

11. Preparation of this accessibility statement

This statement was prepared on 7 September 2020 and last reviewed on 8 January 2024. Accessibility testing was carried out internally by our engineering team, and externally by Shaw Trust Accessibility Services and certified tester Ajay Sohal CPACC WAS CPWA.