The Ambassador Platform Acceptable Use Policy
1. Acceptable Use Policy
1. This acceptable use policy (the 'Policy') sets out the rules governing:
1. 1. the use of the service via our Mobile App or Dashboard, any successor website (for the same service and agreed limits of this Agreement), and the services available on that website or any successor website (the 'Services'); and
1.2. the transmission, storage and processing of content by you, or by any person on your behalf, using the Services ('Content').
2. References in this Policy to 'you' are to any Customer for the Services and/or any Ambassadors, Admin User or other individual user of the Services (and 'your' should be construed accordingly); and references in this Policy to 'us' are to The Ambassador Platform (and 'we', 'us' and 'our' should be construed accordingly). We are registered in England and Wales as The Ambassador Platform Limited under company number 10467482 and have our registered office at 54 Park Central Building, 60 Fairfield Road, London, E3 2US, United Kingdom.
3. By using the Services, you agree to the terms set out in this Policy. If you do not agree to these terms, you must not use the Services.
4. We amend these terms from time to time. Every time you wish to use the Services, please check these terms to ensure you understand the terms that apply at that time.
5. You must not materially incentivise or reward Ambassadors who represent them through the Service based on applications or other application processes.
6. Ambassadors chosen by you to represent you through the Service must be reasonably competent.
2. General usage Rules
You must not:
1. use the Services in any way that is unlawful, illegal, fraudulent or harmful;
2. create a false identity and/or make available any false profile to represent your institution or any false reviews. You shall not create an Account for anyone other than yourself or use or attempt to use another's account;
3. imply or state that you are affiliated with or endorsed by us without our express consent (e.g. that you are an employee or agent of us);
4. rent, lease, loan, trade, sell/re-sell or otherwise monetize the Services or related data or access to the same without our express consent;
5. interfere with, damage or disrupt any part of the Services, any software used in the provision of the Services, or any equipment or network on which our site or Mobile App is stored;
6. disclose information or Content that you do not have the consent to disclose (such as confidential information of others (including your institution); or
7. override or circumvent any security feature or access controls of the Service.
3. Content standards
1. Content must not be illegal or unlawful, must not infringe any person's legal rights, must be accurate and not misleading in accordance with your and your institution's obligations under the rules of the Competition and Markets Authority and the Advertising Standards Agency, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
2. Content, and the use of Content by us in any manner licensed or otherwise authorised by you, must not:
2.1. be defamatory;
2.2. be obscene, harmful, inflammatory, indecent, threatening, defamatory, deceptive, or offensive in any way;
2.3. be liable to cause annoyance, inconvenience or needless anxiety;
2.4. promote violence;
2.5. be pornographic or sexually explicit;
2.6. misrepresent any individual or organisation;
2.7. infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right of us or any third party;
2.8. infringe any right of confidence, right of privacy or right under Data Protection Law;
2.9. constitute negligent advice or contain any negligent statement;
2.10. constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
2.11. be in contempt of any court, or in breach of any court order;
2.12. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
2.13. constitute a breach of official secrets legislation;
2.14. contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or
2.15. constitute a breach of any contractual obligation owed to any person or organisation.
3. You must ensure that Content is not and has never been the subject of any threatened or actual legal proceedings or other similar complaint.
4. Content must be appropriate for all persons who have access to or are likely to access the Content in question.
4. Factual Accuracy
You must ensure you are factually accurate which includes, without limitation, the following:
1. Content must not be knowingly untrue, false, inaccurate or misleading.
2. Statements of fact contained in Content and relating to persons (legal or natural) must be true; and statements of opinion contained in Content and relating to persons (legal or natural) must be reasonable, be honestly held and indicate the basis of the opinion.
You must ensure you act with etiquette when using the Service which includes, without limitation, the following:
1. Content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.
2. You must not unnecessarily flood the Services with material relating to a particular subject or subject area, whether alone or in conjunction with others.
3. You must ensure that Content does not duplicate other content available through the Services.
4. You must ensure that Content is appropriately categorised.
5. You should use appropriate and informative titles for all Content.
6. You must at all times be courteous and polite to other users of the Services.
6. Marketing and Spam
1. You must not without our written permission use the Services for any purpose relating to the marketing, advertising, promotion, sale or supply of any non-advice related product, service or commercial offering unless explicitly related to the specific purposes of use specified in our agreement with you
2. Content must not constitute or contain spam, and you must not use the Services to store or transmit spam - which for these purposes shall include all unlawful marketing communications and unsolicited commercial communications.
3. You must not send any spam to any person using any email address or other contact details made available through the Services or that you find using the Services.
4. You must not use the Services to promote or operate any chain letters, Ponzi schemes, pyramid schemes, matrix programs, 'get rich quick' schemes or similar letters, schemes or programs.
5. Mass marketing communications to Users whose data you obtained initially through The Ambassador Platform must contain an unsubscribe link.
1. You must not use the Services for any purpose relating to gambling, gaming, betting, lotteries, sweepstakes, prize competitions or any gambling-related activity.
2. Notwithstanding paragraph 9.1, Customers may create Content requests from Ambassadors to incentivise Ambassadors to provide Content, provided that, at all times, the Customer ensures that any competitions or prize draws related to the Content requests are 'free prize draws' (and are not regulated by the Gambling Act 2005 or any applicable laws or regulations including any applicable consumer legislation). The Customer acknowledges that it is solely responsible for allocating any applicable prizes to Ambassadors.
You acknowledge that we may actively monitor the Content and the use of the Services.
9. Data Mining
You must not conduct any systematic or automated data scraping, data mining, data extraction or data harvesting, or other systematic or automated data collection activity, by means of or in relation to the Services.
You must not link to any material using or by means of the Services that would, if it were made available through the Services, breach the provisions of this Policy.
11. Harmful Software
1. The Content must not contain or consist of, and you must not promote or distribute by means of the Services, any viruses, worms, spyware, adware or other harmful or malicious software, programs, routines, applications or technologies.
The Content must not contain or consist of, and you must not promote or distribute by means of the Services, any software, programs, routines, applications or technologies that will or may have a material negative effect upon the performance of a computer or introduce material security risks to a computer.
12. Breach of this policy
1. When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate, including:
1.1. Immediate, temporary or permanent withdrawal of your right to use the Services;
1.2. Immediate, temporary or permanent removal of any Content uploaded by you to our site;
1.3. Issue of a warning to you;
1.4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and
1.5. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
2. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
13. Governing law
1. If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction (except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland).
2. If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.